Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Guangzhou Ecommerce Firm Denies Layoffs Amid Staff Leave Policy

Guangzhou Ecommerce Firm Denies Layoffs Amid Staff Leave Policy

A leading cross-border e-commerce company in Guangzhou is accused of forcing employees into mandatory rostering, paying only 80% of the minimum wage, which is suspected of being a "disguised layoff." Previously, the company had already taken measures such as shortening holidays and canceling benefits. Employees are complaining, believing the company disregards their rights. Lawyers point out that the company's behavior may be illegal. This incident has sparked industry discussions about the social responsibility of cross-border e-commerce companies.

12/30/2025 Logistics Industry Insights
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Amazons Transparency Program Cuts Counterfeits Effectively

Amazons Transparency Program Cuts Counterfeits Effectively

Amazon's Transparency Program combats counterfeit products by assigning unique "Transparency codes" to items, enabling brands and consumers to verify authenticity. Registered brands apply these codes to their products, which can be scanned and verified by Amazon fulfillment centers and consumers. While the program incurs costs, it effectively protects brand reputation and consumer rights, serving as a crucial anti-counterfeiting measure. It provides a traceability system that ensures product authenticity throughout the supply chain, fostering trust and preventing the sale of fake goods.

12/30/2025 Logistics Encyclopedia
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Amazon Returns Policy Guide for Shoppers

Amazon Returns Policy Guide for Shoppers

This article provides a detailed interpretation of Amazon and Amazon Prime's return policies, covering standard, international, and global return processes. It offers comprehensive operational guidelines and precautions for different product types, seller types, and return reasons. The aim is to help consumers complete returns more efficiently and safely, protecting their rights and interests. It explains the nuances of Amazon's return system, empowering shoppers to navigate the process with confidence and understand their entitlements when returning items, both domestically and internationally.

12/30/2025 Logistics Encyclopedia
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Ebay Updates Return Policy Guidelines for Sellers and Buyers

Ebay Updates Return Policy Guidelines for Sellers and Buyers

This article provides a detailed interpretation of eBay's latest return policy, offering return procedures and key considerations for both sellers and buyers. Sellers can customize their return preferences to flexibly handle various return scenarios and improve management efficiency. Buyers can understand the return process and protect their rights. Mastering these techniques ensures a more secure and confident eBay transaction. The guide aims to clarify the often complex return process, empowering both parties to navigate it effectively and resolve issues smoothly.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Hit by Fraudulent Trademark Complaints

Amazon Sellers Hit by Fraudulent Trademark Complaints

Recently, Amazon platform experienced a large-scale listing removal event, with sellers facing malicious infringement complaints. This article delves into the incident, exposing potential extortion behaviors and providing a guide to help sellers protect their rights. It also calls on the platform to strengthen supervision, jointly maintain a fair competitive environment, and promote the healthy development of cross-border e-commerce. The article aims to equip sellers with the knowledge and strategies to navigate these challenges and advocate for a more equitable marketplace.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Seek Refunds for Overcharged Platform Fees

Amazon Sellers Seek Refunds for Overcharged Platform Fees

This article aims to help Amazon sellers recover overcharged fees from the platform. It details common Amazon fee pitfalls, including incorrect commission categories, FBA shipping fees, shipment discrepancies, and abnormal advertising costs. The article provides corresponding solutions and practical experience to help sellers protect their rights and increase store profits. It offers actionable advice on identifying and disputing incorrect charges related to FBA logistics, commission calculations, and advertising campaigns, ultimately empowering sellers to reclaim revenue and optimize their financial performance on Amazon.

12/30/2025 Logistics Encyclopedia
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Ecommerce Sellers Face Trademark Risks Over 100 Claims

Ecommerce Sellers Face Trademark Risks Over 100 Claims

US company Saule, LLC, as the trademark holder of "100%", has initiated another round of rights protection, posing an infringement risk to cross-border e-commerce sellers. This article provides an in-depth analysis of the "100%" trademark application and its enforcement activities. It also offers comprehensive strategies for sellers to mitigate infringement risks and ensure compliance, including self-inspection, trademark search, monitoring industry trends, and seeking legal advice. The aim is to help sellers avoid infringement and achieve compliant operations.

12/30/2025 Customs Knowledge
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Global Alliance Forms to Fight Fake Sports Goods

Global Alliance Forms to Fight Fake Sports Goods

The World Customs Organization (WCO) and the Federation of the European Sporting Goods Industry (FESI) signed a Memorandum of Understanding to strengthen cooperation in combating counterfeit goods, particularly in the sporting goods sector. This collaboration aims to enhance the capacity of customs officials to identify counterfeit products through the promotion of the IPM platform, improved information exchange, and training programs. The initiative seeks to protect consumer rights and maintain market order by preventing the trade of fake sports equipment and other goods.

12/30/2025 Customs Knowledge
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Bosnia Strengthens Customs IP Protections Against Counterfeits

Bosnia Strengthens Customs IP Protections Against Counterfeits

A workshop on Intellectual Property Rights (IPR) protection was held in cooperation between the World Customs Organization (WCO) and the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The aim was to enhance the capacity of Bosnian customs officers in combating counterfeit goods. The workshop covered legal and regulatory learning, IPM platform application, promotion of public-private partnerships, and strengthening customs control capabilities. This is significant for improving the fight against counterfeiting in Bosnia and Herzegovina and the wider region.

12/30/2025 Customs Knowledge
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